Les activités de service et tertiaire sont elles aussi soumises à une gestion performante de leur ressources et moyens pour satisfaire leurs clients et toutes les parties prenantes. Néanmoins aucun référentiel d’Excellence n’existe à ce jour. UL6S a lancé un groupe de travail sur ce sujet important.
Pour toute information ou volonté de coopération sur ce thème
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